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Data Center Services
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Enhanced Data Center Services
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SUPERIOR SERVICE AND CUSTOMER SUPPORT CENTER: In addition to help from our 24-hr/day on-site support staff, you'll have access to tools, crash carts and staging areas. |
- Co-location packages ranging in size from 1u to hundreds of
racks
- Dedicated Managed servers
- Shared hosting
- Web design including graphics design and advanced programming
- Virus and Spam scanned E-mail
- Backup services on managed servers
- Tape rotation for non-managed, co-located servers
- Web access to bandwidth usage statistics
- Free customer resource center that includes all tools, adapters
and cables commonly used in co-location. Internet connected computers
allow customer access to web based support for their hardware
should it fail. Computer “crash carts” with monitor,
keyboard, mouse and relevant adapters allow customers to work
on servers that don’t have monitors.
- 24/7/365 “hands-on” technical staffing of data
center.
- System Administration, Network Engineering services for Linux,
Microsoft, Solaris, Cisco and others.
- Disaster recovery planning.
- Firewall, VPN, QOS configuration.
- Security incident response.
- HackerView Network security scan
- Direct T1/T3 connections to rack
- NOC and remote monitoring of customer equipment and services.
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